In the event of a consumer dispute, the consumer may use the following alternative dispute resolution entity:
Centro de Informação de Consumo e Arbitragem do Porto
Phone.: (+351) 225 508 349 / 225 029 791
E-mail: cicap@mail.telepac.pt
Web: www.cicap.pt
For updates and more information, see the Consumer Portal at www.consumidor.pt
(under article 18 of Law nº 144/2015, of 8 September)